HOTLINE : 1900 6446

Customer Service

Conducting Money Transfer at FPTS Head Office, Branches and Transaction Offices

♦ Working Hours

  • From Money to Friday (except for holidays)
    • Morning: 08:00 - 11:30
    • Afternoon: 13:00 - 16:00

♦ Locations

To withdraw/transfer money, you need to go to FPTS Head Office, Branches and Transaction Offices to perform transactions.

To see the FPTS business location, please click here.

Documents include

Individual customer

Institutional customer

  • Identity Card/Citizenship Card/Passport: Valid original copy;
  • Money Transfer Form
  • Power of attorney (clearly stating full name, Identity Card/Citizenship Card/Passport No.  of the attorney, content of scope of authorization: To perform money withdrawal/transfer order);
  • Identity Card/Citizenship Card/Passport of the attorney: Valid original copy;
  • Money Transfer Form