- Cash Transaction Time:
- From Monday to Friday:
- Morning: 08:00 - 12:00
- Afternoon: 13:00 - 16:00
- Specifically in Da Nang Branch
- Morning: 08:00 - 11:30
- Afternoon: 13:00 - 16:00
Note: Deposits into/transfers from FPTS accounts after 4:00 pm of business days or after the time FPTS finalizes the advance value shall not be validated to make a reduction to the advance value made in the day.
- Order-placing methods
- At FPTS Trading Floors
- Step 1: Take Order Forms at the FPTS Trading Floors
- Step 2: Fill in required information and undersign the Order Forms
- Step 3: Hand over the Order Forms to FPTS brokers
- Step 4: Receive the customer copy of Order Forms from FPTS brokers
- Via telephone
Applied to customers using Token Card - a user authentication device
- Step 1: Call to one of the following telephone numbers:
- (84-24) 3773 7068 or (84-24) 6275 8000 in Hanoi City
- (84-28) 6255 5698 or (84-28) 6290 8686 in Ho Chi Minh City
- (84-236) 3553 666- Ext. 678 or 677 in Da Nang City
- Step 2: Provide the following information in the sequential order to FPTS brokers:
- Account number
- Accountholder’s full name
- Type of order (Buying, Selling, Cancellation, Modification)
- Securities symbol
- Number of securities to be transacted
- Price rate
- Password generated by Token Card - a user authentication device.
- Via Internet – EzTrade; m.fpts.com.vn and EzMobileTrading application
- Step 1: Access the EzTrade address https://eztrade.fpts.com.vn; m.fpts.com.vn and EzMobileTrading application
- Step 2: Enter user name and login password
- Step 3: To execute the transaction, customers must fill in all required information on the Order Form and enter the trading password or auto-generated password on Token Card - a user authentication device.
- Step 4: Send the order
- Account opening
Customers go to FPTS Trading Floors to open a securities transaction account. They are required to bring with the following papers:
- For Vietnamese individual customers: Valid original identity card
- For Vietnamese institutional customers:
- Photographic copy of business establishment/registration certificate
- Photographic copy of identity card/citizenship card of the legal representative
- Photographic copy of tax code registration paper
- Notarized copy of the Decision on Appointment of Director/Chief Accountant (if any)