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Q&A LIÊN HỆ
1
What do I do to deposit money into the securities trading account?

To deposit money into your securities transaction account, please follow instructions here.

2
What do I do to deposit money into the derivatives trading account?

To deposit money into your derivatives trading account, please follow instructions here.

1
I want to withdraw cash from my securities account, what should I do?

To withdraw cash from your securities account, please follow the instructions here.

2
I want to transfer money to the bank from my securities account, what should I do?

To transfer money to a bank from your securities account, please follow the instructions here.

1
I deposited money but entered wrong Account Number/Account Name in the content, what should I do?

If you deposited money but entered wrong Account Number/Account Name in the content, please follow the order-check instructions here.

2
I mistakenly transferred money into FPTS’s specialized account (payment account, auction account, rights-exercising account, etc.), what should I do?

If you mistakenly transferred money into FPTS’s specialized account (payment account, auction account, rights-exercising account, etc.), please follow the order-check instructions here.

3
I deposited money but entered wrong/insufficient information on securities trading account number/the name of beneficiary bank, what should I do?

If you deposited money but entered wrong/insufficient information on securities trading account number/the name of beneficiary bank, please follow the order-check instructions here.