HOTLINE : 1900 6446

Customer Service
1
Place Buy/Sell Orders
  • The steps to place orders are similar to place normal stock buy/sell orders
  • See more details here
2
Intraday Purchasing Power

1. Register to Intraday purchasing power service (SMTN)

  • On EzTrade, follow the steps below:

Step 1: After logging into trading account, you select Margin management and then Sign up purchasing power service

Step 2: Click Register Purchasing power service

Step 3: Confirm by the registered method (Email/SMS OTP/Smart OTP)

  • On EzMobileTrading app, follow the steps below:

The Customer’s registration to use SMTP service will take effect in the following trading session.

2. Example for using SMTN service:

- At the end of day T: Customer’s portfolio as follows:

Ticker

Common stock

Pending stock

Settlement price

TLsm

TLsm of rights

Leveraged purchasing power from stocks 

(%)

ACB

2,000

0

20,000

50

35

20,000,000

HDM

5,000

0

30,000

0

0

0

OCB

10,000

5,000

15,000

40

28

81,000,000

TCH

5,000

0

10,000

20

14

10,000,000

Total

111,000,000

- If Customers register the Intraday Buying Power Service, the margin loan rate of Customers will be the highest rate according to FPTS regulations (currently 50%) for the stocks being loaned

At that time, the leveraged from stocks in the account such as ACB, OCB and TCH will be calculated at a rate of 50% (including common stocks and pending rights) as follows:

Ticker

Common stock

Pending stock

Settlement price

Intraday TLsm (%)

Leveraged purchasing power from stocks (after update)

Change in buying power

       

50

20,000,000

0

HDM

5,000

0

30,000

0

0

0

OCB

10,000

5,000

15,000

50

112,500,000

31,500,000

TCH

5,000

0

10,000

50

25,000,000

15,000,000

Total

157,500,000

46,500,000

The leveraged from stocks in the account of Customers will increase by 46,500,000 -> This is the Intraday buying power

  • SMTN is added to the leveraged from stocks in the account and is updated just once at the time the market opens for the next trading session

  • SMTN is only for buying stocks (withdrawing/transferring money is not accepted)

  • Orders will only be calculated at the standard TLV

  • In case, the account has negative underlying buying power, increasing SMTN will offset the negative percentage that resulted in less SMTN being utilized.

3. Look up Intraday Purchasing Power

  • On EzTrade, select Margin management taband select Margin Account Details

Customers may easily manage risks and look up details of Intraday buying power and the account status

  • On EzMobileTrading app, follow the steps below:

Notes:

  • The amount to add to Intraday buying power: The amount to add to the Intraday buying power that has been used corresponds to the Risk rate (R) temporarily calculated at 120%.

  • this amount > 0, the amount Customer need to add to bring R to 120%

  • If this amount < 0, the amount Customers may use is up to R = 120%

  • In case the amount to be added to SMTN > 0, if Customer does not sell stocks/pay money for that amount, after FPTS runs its system, the rate R of the account will be updated according to the normal loan rate -> the account status will be at processing status and the MarPro account will be processed according to regulations.

4. Cancel Intraday Purchasing Power service

Customers may cancel SMTN service at registration screen, following the instructions in Section 1. The cancellation will take effect in the following trading session.

3
Change Margin Limit

In case the room of margin loan is almost full and customers have the demand for more room, please do the following steps to apply for a new margin loan ratio:

  • On EzTrade, selectMargin Management tab and select Request for Limit changes

Enter the desired credit line limit box. Click Receive OTP, click the OTP code and click Confirm to send the request to FPTS. Customers can track the status and allowed ratios ratified by FPTS on the History item.

  • On EzMobileTrading app, follow the steps below:

FPTS will consider the request and approve of the request if qualified, specifically for each customer.

Notes: Margin limit and interest rate may be changed from time to time by FPTS. In case the interest rate is changed, it shall be immediately applicable to all existing margin loans at the time of change. Notably, the margin loan ratio increases when stock prices fall sharply. FPTS shall adjust margin loan ratios of some stocks.

4
Some calculation formulas and notes

1. Purchasing power

1.1 Buying power (SMCS)

- Buying power là is the purchasing power of the account before you place orders to buy securities

- Calculation formula:

SMCS = Cash + Pending buy money + Money in transit + Leveraged purchasing power from stocks - (Debit balance + Accumulated EzMargin Pro interest) - Suspended purchase money

Wherein:

  • Cash: cash of customers
  • Pending buy money: the pending payment of customers (reduced the advance fee)
  • Leveraged purchasing power from stocks: the leveraged stock value
  • Outstanding balance: the amount FPTS disbursed to customers
  • Accumulated EzMarginPro interest is EzMarginPro interest accumulated daily, calculated from the previous interest collection time
  • Suspended purchase money: the principal (suspended from SMCS) when placing orders to buy stocks.

1.2 Aggregate Buying Power (SMTH)

  • SMTH is purchasing power after applied leverage, corresponding to the securities in the buy order. SMTH will be displayed on the Buy order screen after you enter the securities code. If the securities code is not part of the Margin Pro list, then SMTH = SMCS.
  • Formula: SMTH = SMCS / (1 - TLsm of that securities code)

2. Loan interest

  • Loan interest is calculated daily, decided by FPTS for each period. When interest rate changes, the new interest rate will be applied immediately to the outstanding balance at that time
  • Loan interest is calculated daily (including holidays, Saturdays and Sundays) based on the actual margin balance and daily interest rate
  • Calculation formula: Loan interest = End-of-day margin balance x Loan interest rate
  • Loan interest calculation period: From the 25th of the previous month to the end of the 24th of this month
  • Loan interest payment date is the 25th of each month or the next working day if the 25th is a day off, holiday, Saturday and Sunday. On the payment date, the loan interest will be converted into a loan and added to the margin balance

3. Loan ratio

  • Loan ratio (R): the percentage (%) between the Margin loan balance (after reducing cash, pending money from selling securities) and the converted securities value

  • Wherein
    • Margin loan balance: the amount of margin loan up to the present time
    • Accumulated loan interest: the total unpaid margin interest, accumulated up to the present time
    • Converted securities value = ∑(Number of margin securities * Loan price * TLsm)
    • Loan price is the smallest value between the closing price of the securities at the most recent trading session and the maximum price FPTS stipulates for that security code
    • You should fully understand the calculation methods, processing levels and additional margin requirements of your margin account to take timely and appropriate action.

4. Suspend lending stocks in the portfolio

When lending stocks reaches the limit prescribed by the State Securities Commission, FPTS will suspend lending for that stock. For example: the number of stocks lent exceeds 5% of the number of listed securities of those stocks or the loan balance of a stock exceeds 10% of FPTS's equity.

  • For suspended lending stocks, the whole value of that stocks will not be included in the purchasing power when trading, however, this does not affect the loan ratio R.

5. Request for canceling EzMarginPro service

  • If you want to cancel EzMarginPro service, you need:
  • Sign the information change form to request for canceling EzMarginPro service
  • Have enough cash in your account to pay the principal and interest
  • Follow the steps below:
  • Please go to FPTS transaction counters in person to sign the request form (do not process via phones).
  • FPTS will proceed to collect the outstanding principal and accrued interest and terminate the EzMarginPro service for your account.

6. Search margin information

On EzTrade, select Margin Management tab

7. Handling Levels and Automatic Sell Orders for Accounts Using Margin Services - EzMarginPro

- Specific cases of selling as follows:

o Regular handling level (RXL) = 130% → R > RXL, the loan will fall into the regular handling level. When your account remains at this level for three consecutive trading days (T+0, T+1, T+2) => Automatic selling:

  • Automatic selling order is created at 19:00 on T+2 (to sell on the next trading day T+3).
  • The quantity sold for each stock is proportional to the number of securities in the portfolio (selling to bring R to 130%).

o Forced handling level (RBB) = 150% → R > RBB, the loan will fall into the forced handling level. When your account remains at this level for two consecutive trading days (T+0, T+1) => Automatic selling:

  • Automatic selling order is created at 19:00 on T+1 (to sell on the next trading day T+2).
  • The quantity sold for each stock is proportional to the number of securities in the portfolio (selling to bring R to 130%).

o Special handling level (RDB) = 180% → R > RDB, the loan will fall into the special handling level. When your account falls into this level => Automatic selling:

  • Automatic selling order is created at 19:00 on T+0 (to sell on the next trading day T+1).
  • Selling quantity: Sell all the number of margin securities that can be sold (securities in the MarPro portfolio).

- Selling price: The system automatically places sell orders at the floor price.