WITHDRAW/TRANSFER MONEY FROM UNDERLYING SECURITIES ACCOUNT

You can withdraw/transfer money from your securities trading account directly at FPTS Head Office/Branches or use the EzTrade/EzMobileTrading online trading platforms to have your money withdrawn/transferred from your securities trading account.

TRANSFER MONEY FROM UNDERLYING SECURITIES ACCOUNT TO BANK ACCOUNT

Follow the instructions below to transfer money from your underlying securities account to your bank account:

• Log in https://eztrade.fpts.com.vn or EzMobileTrading mobile application
• Navigate to Money Transaction, select Money Transfer
• Enter amount to be transferred: Not greater than the amount you can withdraw.
• Beneficiary information: "Select Saved Money Transfer Template"
• Click Execute and enter OTP code to complete the transaction

For graphic instructions:

• On EzTrade
• On EzMobileTrading

WITHDRAWING/TRANSFERRING MONEY FROM FPTS CASH COUNTER

To withdraw/transfer money, you need to go to FPTS Head Office, Branches and Transaction Offices to perform transactions.

- Individual customer

• Identity Card/Citizenship Card: Valid original copy;
• Money Withdrawal/Transfer Form

- Institutional customer

• Power of attorney (clearly stating full name, Identity Card/Citizenship Card No. of the attorney, content of scope of authorization: To perform money withdrawal/transfer order);
• Identity Card/Citizenship Card/Passport of the attorney: Valid original copy;
• Money Withdrawal/Transfer Form

INSTRUCTIONS ON HOW TO CREATE A MONEY TRANSFER TEMPLATE 

To create a money transfer template, please click here to see detailed Instructions

MONEY TRANSFER FROM BANKS WITH AUTOBANK SERVICE NOTE 

- You can place the EzTransfer money transfer order at anytime, anywhere.

• Orders placed prior to 16:00 will be executed in the same day.
• Orders placed after 16:00 on holidays or weekends will be executed on the next working day.

- FPTS takes no responsibility in the event that you gave incorrect information, which leads to the bank’s refusal to the transaction. In this case, you will be still responsible for settling transaction fee payable (if any)

- FPTS only plays an intermediary role in collecting the money transfer fee which is set by the bank at the service.

- The EzTransfer money transfer fee may be revised from time to time by banks.

- You can only place a money transfer order in Vietnamese Dong (VND)

- If you are a foreign investor, you can only transfer money to your own equity account at a commercial bank.