In case you entered wrong/insufficient information on both securities trading account number and full name of accountholder in money deposit/transfer content
In case you entered wrong/insufficient information on both your securities trading account number and your full name in money deposit/transfer content, you necessarily conduct a check at the bank where you carried out the money transfer/deposit order.
- Step 1: Contact the bank for conducting a money deposit/transfer content check (over the counter or via online service of the bank)
- Step 2: Take pictures of check documents at the bank
- Step 3: Use your email registered with FPTS to send the photo to fcs@fpts.com.vn or fafgd@fpts.com.vn.
- Step 4: FPTS will credit the money into your securities trading account at FPTS upon receipt of affirmative check results from the bank or you also carry out Step 2 and Step 2 above.
♦ Note:
- Step 2 and Step 3 are not compulsory.
- But, if you carry out Step 2 and Step 3, FPTS may credit money into your account even before it receives the original check proof from the bank.